Blackwell and Roberson talking about audit findings and schools along with the state of Rocky Mount.
Visit the following post to get abreast of what is going on in Rocky Mount.
Rocky Mount, N.C. — City Manager Rochelle Small-Toney announced that the Business Services Center is being reorganized into a single centralized function for utility billing and collections, fees and loan payments and collections. The new department is named Business Services and Collections and is effective May 12, 2020. Latasha Hall, who has served as Business Services Center Manager since August 2013, is being promoted to Interim Director and will oversee the department until a permanent director has been named.
“Hall has made major process improvements since joining the City and I am confident that she will ensure that we continue to follow our collection policies and practices, and retain all billing information for all debt collected upon and owed to the city,” said Small-Toney. “Further, Hall will be responsible for investigating best practices for training all personnel involved in loan arrangements and collections.”
Hall, a graduate of NC Wesleyan College, holds a bachelor’s degree in Business Administration. She earned a master’s degree in Human Services specializing in Business Management and Counseling from Liberty University. Certified in Lean Six Sigma, Kaizen, she also has an associate’s degree in Information Technology.
Hall has more than 17 years in leadership/management experience that consists of a background in Customer Service/Call Center, IT Support, Case Management, Banking Operations, Collections, Project management and Business Analytics. She lives in Rocky Mount with her husband, Tommy of 20 years, and their two children.
About Rocky Mount
The city of Rocky Mount, located in the Coastal Plains of North Carolina, was incorporated in 1867 and lies in Edgecombe and Nash Counties. Rocky Mount is a two-time, All-America City on the Tar River. Serving as the Gateway to Eastern North Carolina, the city’s 875 employees serve approximately 58,000 residents daily.
The city’s mission is to advance community well-being, safety and quality of life by delivering excellent public services and actively collaborating with the community towards a fulfilling and inspired future for its citizens. As a publicly-owned utility, the city of Rocky Mount is committed to safe, reliable service for its customers and operates in Nash and Edgecombe counties, providing customers with electricity, natural gas, water, wastewater (sewer), refuse, recycling and/or storm water services. To learn more, visit www.rockymountnc.gov for news and updates.
The City Council’s regular meeting agenda for Monday for the first time shows the seven-member panel’s proposed schedule to discuss and eventually approve the municipal budget for the 2020-21 fiscal year.
The council is set to meet at 4 p.m. and the agenda includes considering approval of the times, dates and places to review the details of the future finances.
Specifically, the agenda states the schedule is for the council on May 6 to receive a proposed capital improvement plan for 2021-25. Such a document generally shows what projects and equipment purchases will be ahead.
The agenda states that the schedule is for the council to have a work session on May 11 to discuss that proposed capital improvement plan. (Read more)
The Monday, Feb. 24 Rocky Mount City Council meeting will begin at 4 p.m.
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