Today I stopped at the Family Dollar Store in Pinetops to buy something and to return a TV antenna that I purchased in Greenville on Monday night. I had not opened the box so I was looking forward to the store crediting the money back on my card or either give me cash. I picked up the item I was going to buy and then approached the cashier. I noticed the item I was purchasing was open so I told the cashier I was going to get another one and that I was returning the antenna. She hollered out to the other lady in the store who was sitting down on an aisle I guessing stocking. The said what? I said she probably need you because I am returning something.
When Ms. C came up to the see what the cashier wanted she immediately told me that she could not refund me my money that the sign on the register said so and that her Supervisor said she couldn’t do it that I had to do an exchange. I said I didn’t know that. Now what I do know is that if the box had been open, had not that I could only get a refund but since the box had not been opened I knew I could get a refund. I said okay and I purchased the item that I came to get and left the store. I then called someone and they said I could get a refund. Plus I know how electronics work and it varies from store to store but I know how this store worked.
I had to go to Tarboro to get a refund from Advance Auto so I knew I would go over the Family Dollar and get my refund. After I did I went back to the store in Pinetops and I told Ms. C that I had got my refund. I said now I had no problem with not being able to get my refund at the moment but someone else may needed their money. I said so don’t do that again and if you didn’t know how to do it then that is one thing. She immediately went off and said she knew how to do it. She said just get out of the store. I said no I am not going anywhere. She said she was going to call the police and I said go ahead. Well the police was sitting in his car within walking distance in the old Hardees’ parking lot when I drove up.
I walked outside of the store and she came outside and said just leave. I said I am not going anywhere until the police come since you have called him. Well it was taking him so long but then he drove by. I walked back in the store and stood at the door. She said dude just leave and I said my name ain’t dude my name is Curmilus Dancy so I ain’t dude. I said I ain’t going anywhere until the police arrive. She said she was tired of this mess or something and went over to the computer. I walked back outside the store and she came out and said he went to the wrong store.
The police went to the police station but came back and went across the road to the Dollar General. She hollered over there and said over here. So I helped her and said over here. I stayed outside til he arrived and she had gone back in the store. I told him since she called him let’s go in and get her story.
Ms. C told the man I was belligerent acting up and she had told me to leave. I had my work badge on and a Clee for Sheriff Shirt on and while she was talking I just happened to move my badge and she said I don’t care what kind of shirt you have on. I said talk to the officer tell him what you got to say and then I am going to tell him my side. She told him to come back and look at the video it was all on video. I said I recorded it on my phone and she said the cashier was recording on her phone too.
I told the police officer what happened that I was trying to get a refund and she said it was on the front of the register that she couldn’t do refunds on electronics. I said that is not up there. I told the officer that I told her that she can’t refuse to give folk their refund because some folk may need their money and not do an exchange. I said I was calm because I knew I would get my money in Tarboro. I said I don’t get stupid like that. I said the police chief and the mayor and others downtown know me. I said I get the press releases from the police department because I am a reporter. I went to the car and got my card out and gave the officer and told him in case my name come up again.
Ms. C was very unprofessional. She lied on me so if she treated me like that, how will she treat the employees that work there. But again my main concern is that she lied to me and that someone else may need their money but I was okay. I was not mad just trying to help her.
Now everyone that know me know that I can get ignant but I know how to and when to. This was not the place nor the time.
I will be reporting this to the store because Ms. C need to understand that she need to be professional when dealing with customers. I used to work as a cashier with Zip Mart and I know customer service.
I ain’t mad with nobody. Don’t blame me for being ignant but one thing folk ain’t going to do is disrespect me by lying on me just tell the truth.