Hope LoanPort in North Carolina




                                                                                                                  October, 2010

                                            HOPE LoanPort™ in North Carolina


HOPE LoanPort™ Mission Statement


HOPE LoanPort™ is an independent non profit which serves as a neutral, web based industry utility to improve residential mortgage loss mitigation execution. web-based tool that streamlines loan modification applications on behalf of homeowners at-risk of foreclosure, allowing housing counselors to efficiently transmit completed applications to mortgage companies. HOPE LoanPort™ is designed to improve the quality of both the application itself and the ability of servicers to make decisions on that application.


The Value:

• Secure electronic submission of completed modification applications.

• Standardization of required application data elements and supporting documents.

• Electronic verification that the servicer has received the fully completed modification package.

• Messaging of application statuses between counselor and servicer.

• Migration away from faxes, redundant telephone calls, and lost documents.


The Process:

• A homeowner contacts a participating US Department of Housing & Urban Development (HUD) approved non-profit counselor in the HOPE LoanPort™ network.

• Counselor gathers all information and documentation from homeowner and completes application through HOPE LoanPort™.

• Complete application is sent electronically to the homeowner’s mortgage servicer. This ensures that documents and information cannot be lost.

• Applications are updated with current status every 10 days through HOPE LoanPort™.


As of October 31, 2010

Over 330 counseling agencies are using HOPE LoanPort™ to submit borrower modification applications.

Over 1,700 counselors currently have the ability to submit applications today.

4 State housing finance agencies are signed on to HOPE LoanPort™, with others in the process of joining.

14 Mortgage Servicing Companies are participating in HOPE LoanPort™.

Over 6,600 modification applications have been initiated for mortgage servicers on behalf of distressed borrowers, of which, over 3,800 full applications have been submitted to participating servicers.


North Carolina: Please help take action by giving your constituency the contact information for the counselor nearest to them. A list of counselors that are currently operating with HOPE LoanPort™ in North Carolina include:



Contact Name



Alliance Credit Counseling

Brian Levy



AMEZ Housing Community Development Corporation

Toronya Ezell



Cape Fear Regional CDC

Maria Age



CCCS of Fayetteville

Tabaitha Stanley



CCCS of Forsyth County

Kathy Banks



CCCS of Gaston County, a division of Family Service, Inc.

C J Lowman


CCCS of Greater Greensboro

Sarah Hutchinson


CCCS of WNC dba OnTrack Financial Education Counseling



Charlotte-Mecklenburg Housing Partnership, Inc.

William Carter 


Choanoke Area Development Association of NC, Inc. (CADA)

Brenda S Greene


Durham Affordable Housing Coalition

Lorisa Seible


Durham Regional Financial Center

Glyndola Beasley


Franklin-Vance-Warren Opportunity, Inc.

Cathia Pope


Guilford County Homeownership Center 

Marche L Clarke


Housing Authority of City of High Point 

Kristen Short


Kingdom Community Development Corp.

Meredith McAllister


Northwestern Regional Housing Authority

Wilma McDaniel


Olive Hill Community Economic Development Corporation, Inc.

Jasper W Hemphill Jr


Prosperity Unlimited, Inc

Robert Brown


Raleigh Area Development Authority



River City Community Development Corporation

Julieta  Smith


Rocky Mount Edgecombe Community Development Corporation

Teisha Harrison


Salisbury Community Developement Corporation

Robbie Stevens 


Telamon Corporation

Donna Ryder


The Homeownership Center (Consumer Education Services)

Leigh Lester Holmes


Triangle Family Services 

Joseph Paradise


Western Piedmont Council of Governments

Sherry Long


Wilson Community Improvement Association Inc

Deanie Dawson




NAACP Daisy Bates Education Summit 2010






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